Attracting New Clients Clinical Pearls: Evolution of the Confident Problem Solver Do You Understand the New Standards in Client Care? First Impressions: Creating a Client-Friendly Clinic Forward Booking Implementing a Social Media Calendar Inventory: We Will Survive, But We Will Look Different Online Reputation Management OVMA Member Logo for Posting to Your Web Site Partners for Healthy Pets: Tools for Your Hospital Social Networking: Using it to Build Relationships with Clients off-site Spring and Summer Mean Media PR Opportunities Talking with Clients About Flea Control Talking With Clients About Money Understanding the Difference Between Your Patient’s Needs and Your Client’s Wants Unleashing Your Pharmacy’s Potential: Why it Matters Words of Wisdom from a Veterinarian and Practice Owner