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Communication Strategies

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Effectively communicating with clients, as well as the practice’s health care team, is invaluable to your patients' care. The information below is intended to help you feel more comfortable and confident in talking with your clients about some difficult topics, such as euthanasia, money, etc.

Assessing Quality of Life: How Will I Know When It is Time to Say Goodbye?
Clinical Pearls: Evolution of the Confident Problem Solver
Compassion Fatigue: Healing the Healer
Dealing with Angry or Difficult Clients
Delivering Bad News: A Crucial Conversation
Euthanasia Decision-Making: Raising a Difficult Topic
Supporting Clients at Time of Euthanasia & Beyond
Talking with Clients About Flea Control
Talking With Clients About Money
The Ties That Bind: How Does Your Practice Say Goodbye?
Words of Wisdom from a Veterinarian and Practice Owner

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